Use Case

Help users find
answers faster

Documentation is only useful if people can find what they need. SiteGuides guides users through your docs, reducing support tickets and improving product adoption.

Documentation that actually helps

You've written comprehensive docs. But users still submit tickets for questions you've already answered. The problem isn't your content — it's that users can't find it.

Users land on one doc page and get stuck
Related articles are buried in sidebars
Search only works if they know the right terms
Every unanswered question becomes a support ticket
Related documentation
Troubleshooting common issues
Advanced configuration

How SiteGuides improves docs navigation

Contextual suggestions

Based on the doc they're reading, show related articles that answer follow-up questions.

Prerequisite linking

If they're on an advanced topic, guide them to foundational content they may have missed.

Topic clustering

AI groups your docs by topic, making it easy to navigate complex documentation.

Impact on support
Docs coverage
More of your docs get discovered
Self-service rate
Users find answers without help
Support tickets
Fewer questions already answered in docs
Time to answer
Users find what they need faster

Reduce support load

Every question answered by docs is a ticket avoided. SiteGuides ensures users find the right documentation before they reach out to support.

Works with any docs platform
GitBook, Notion, Docusaurus, ReadMe, custom docs — SiteGuides works everywhere.

Perfect for technical documentation

API docs

Guide developers through endpoints

Product docs

Help users learn features

Knowledge bases

Surface relevant help articles

Tutorials

Suggest the next step in learning

Make your docs work harder

Help users find answers and reduce support tickets.

Get started free